Merchant Alcohol Service Training held
SIEDA Substance Abuse Services and the Jefferson County SPF SIG Grant sponsored a Merchant Alcohol Service Training session Aug. 21 at the Jefferson County Health Center.
The alcohol retailer education is part of an on-going county effort to reduce underage drinking.
The instruction includes the damaging effects of alcohol to youth brain development, current laws, IPACT Server Certification, types of identification, fake ID’s and common tactics used by underage youth to get alcohol. The goal is to eliminate sales to minors and prepare the sellers for increased Jefferson County Compliance Checks.
Those who completed the training included: Penny Morgan of Cedar Valley Winery, Carol Snyder of Flamingo Lanes, Tabitha Schaller of Quality Quick Stop and Eric Porter of Fairfield Hy-Vee Food and Drug Store.
Poppe-Gale completes program
OTTUMWA — Kelly Poppe-Gale, RELI coordinator, Entrepreneurship and Business Incubation at Indian Hills Community College, recently completed the National Business Incubation Association’s Incubator Management Certificate Program.
The educational program provides a comprehensive and practical overview of the tasks and responsibilities of managing business incubators, which are programs that accelerate the successful development of start-up and emerging companies by providing entrepreneurs with resources and services. The certificate program is designed to enhance managers’ skills and to provide them with opportunities to gain ideas for building stronger relationships with key constituents, providing effective client services, ensuring incubator sustainability and more.
To receive a certificate, incubator managers must complete a total of 24 hours of training, including three full-day workshops designed specifically for the program, and five elective sessions offered at NBIA’s annual conference.
Business incubation programs, such as the Rural Entrepreneurship and Leadership Institute at Indian Hills, catalyze the process of starting and growing companies by providing entrepreneurs with the expertise, networks and tools they need to make their ventures successful.
RELI is dedicated to promoting a more prosperous, dynamic and sustainable economy by stimulating and supporting private and public entrepreneurship and leadership development.
RELI also provides numerous opportunities for individuals to develop entrepreneurship and leadership skills. Full details of the programs available at Indian Hills are available at www.indianhills.edu/reli.
Goodwill opens support services center
IOWA CITY — Goodwill of the Heartland celebrated the opening of its Support Services Center with a grand opening Friday at the 7,200-square-foot building in Davenport.
The center houses programing for homeless and unemployed veterans, participants in Goodwill’s Day Habilitation service and employment services for individuals with disabilities and other work barriers.
The grand opening event also celebrated the naming of Pat Airy of Hiawatha as the new CEO of Goodwill Heartland.
An open house was held 11:30 a.m. to 1:30 p.m., and the Quad Cities Chamber of Commerce conducted a celebratory ribbon cutting.
Goodwill of the Heartland began working with homeless veterans in November 2003, and since that time, 812 veterans from the Quad City region, including Clinton and Muscatine, have received help to prepare to work and to find a job.
The organization was awarded a grant earlier this year from the U.S. Department of Labor to continue working with homeless veterans for an additional three-year period.
Also housed at the site is Goodwill’s new Day Habilitation service, which opened its doors to the first Quad Cities participants on July 2. Day Habilitation services provide opportunities for participants to increase their independence through interaction in the community and to develop and maintain independent living skills. The service promotes self-advocacy and offers personalized attention with an emphasis on individual abilities and needs.
The Support Services Center also houses Goodwill staff members who assist individuals with disabilities in securing jobs in the community by working employers in the community.
The Goodwill store in Fairfield is part of Goodwill of the Heartland.
Chamber seminar to focus on sales
The Fairfield Area Chamber of Commerce is sponsoring a seminar on business sales advice with Bryan Ziegler from 8:30-10 a.m. Nov. 6 at Revelations Cafe & Bookstore’s upstairs meeting room.
Ziegler, director of the Indian Hills Community College Small Business Development Center, said a business owner probably did not start a business to become a salesperson, but now realizes the use of selling could push sales above the breakeven point. The traditional image of the pushy salesperson is not what the seminar is about. People need and want to buy things, and the model presented will be the facilitator/server approach. The teaching method will include good content delivered in a fun format.
A sales system will be presented including finding prospects, preparing the presentation, engaging the potential buyer in conversation to discover their needs and negotiating and closing the sale. Time management techniques for sales will be identified. The goal is to uncover hidden talent and grow profitability.
Important points covered will be:
• Preparation-Sales literature, brochures, reference stories and pictures
• Engagement- Listen by asking
• Present the solution
• Develop alternative approaches
• Closing the sale
Ziegler has helped small businesses implement marketing and sales strategy as the director of the Indian Hills Community College Small Business Development Center for 27 years. He has been teaching for Buena Vista University Ottumwa Center since 1986 and provides instruction for business managers in several seminar topic areas. He managed the sales for a construction company and earned a masters in business administration from Western Illinois University.
Admission is free for all chamber members and $10 for potential members. Registration is encouraged. To reserve a seat, contact Lori Knox at the chamber at 472-2111 or firstname.lastname@example.org.
Chamber member reception Nov. 8
The Fairfield Area Chamber of Commerce will have a chamber member appreciation reception from 5-7 p.m. Nov. 8, hosted by Fairifeld Hy-Vee Food and Drug Store, at the Fairfield Arts & Convention Center.
The holiday spectacular will feature Hy-Vee’s bakery, catering, Chinese, delicatessen, floral, Italian, produce, salad bar and wine and spirits departments, with food and beverages sampling.
Live music will be provided by the Lowly Brass from Ottumwa.
The reception is planned as a fun and festive event to show appreciation for Fairfield Area Chamber of Commerce members and to allow chamber members to see the local Hy-Vee store with a new perspective.